747-5 Privacy Policy

When you register and use the 747-5 platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit and withdrawal records, betting history, and game activity logs to maintain accurate account records and detect any unusual activity. Technical data — including your device type, browser version, IP address, and session timestamps — is automatically gathered each time you access the platform. We may also collect information you voluntarily provide when contacting our support team, such as the nature of your enquiry and any supporting documents you submit. All information collected is limited to what is genuinely needed to deliver a safe, compliant, and personalised experience for players in the Philippines.

747-5 uses your personal information primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our regulatory obligations. We use your contact details to send you important account notifications, security alerts, and responses to support requests — we do not send unsolicited promotional messages without your consent. Transactional and gameplay data helps us detect fraud, prevent money laundering, and ensure the integrity of our platform for all players. Technical data is used to optimise platform performance, troubleshoot issues, and improve the mobile experience for Filipino users. We may use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify any individual player. We will never sell your personal information to third parties for their own marketing purposes.

We may share your personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or financial intelligence units when requested under applicable law. If 747-5 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your personal information with advertisers, data brokers, or any unrelated third parties. Any third-party service provider we engage is carefully vetted and must meet our data security standards before being granted access to player information.

747-5 employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive information such as payment details is handled through certified payment gateways that meet international security standards. Access to player data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities in accordance with applicable data protection law. While no system can guarantee absolute security, we are committed to maintaining robust protections and continuously improving our security posture.

As a player based in the Philippines, you have the right to request access to the personal information we hold about you, and to ask us to correct any inaccuracies in that data. You may also request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data is being processed in a manner inconsistent with this policy or applicable law, you have the right to raise a complaint with the relevant Philippine data protection authority. You may withdraw consent for any processing that is based solely on your consent at any time, though this will not affect the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond within the timeframe required by applicable law. We are committed to handling all data rights requests promptly, transparently, and with respect for your privacy.

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations, which may include anti-money laundering record-keeping requirements. Transactional records and identity verification documents are typically retained for a minimum of five years following account closure, in line with financial services regulations applicable in the Philippines. Technical and session data is retained for shorter periods and is regularly purged once it is no longer needed for security monitoring or platform improvement purposes. If you request deletion of your account and personal data, we will action that request to the fullest extent permitted by law and inform you of any data we are legally required to retain. We do not retain data beyond the periods necessary for the purposes described in this policy, and we have internal processes in place to ensure timely and secure disposal of data that is no longer required.

747-5 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the effective date shown at the bottom of this page and, where appropriate, notify registered players via email or an in-platform notice. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how we handle your personal information. If you have any questions about this Privacy Policy or how your data is used, please visit our FAQ page or contact our support team at the email address listed in the footer. For concerns related to responsible play and account management, please also review our Responsible Gaming and Terms and Conditions pages.